PRIVACY POLICY

At MUNDICAFES TOSTADORES DE CAFE S.L, we take your privacy seriously, which is why we want you to fully understand what we will do with your personal data. Our aim is to provide you with this information in the most transparent way possible with clear options that allow you to decide what we will do with your personal information.

Who are we?

Our name: MUNDICAFES TOSTADORES DE CAFE S.L
Our CIF / NIF: B74472820
Our main activity: Roasting and selling coffee.
Our address: C.C.Carrefour Azabache Lugones/Siero
Our contact telephone number: +34 629 81 77 59
Our contact email address: mundicafes@telecable.es
We are at your disposal, do not hesitate to contact us.
What are we going to use your data for?
In general, your personal data will be used to be able to interact with you and to be able to provide you with our services.
They may also be used for other activities, such as sending you advertising or promoting our activities.

Why do we need to use your data?
Your personal data is necessary to be able to interact with you and to be able to provide you with our services. In this regard, we will provide you with a series of boxes that will allow you to decide clearly and simply about the use of your personal information.

Who will know the information we ask for?
In general, only the personnel of our entity who are duly authorized will be able to have knowledge of the information we ask for.
Likewise, those entities that need to have access to it so that we can provide you with our services may have knowledge of your personal information. For example, our bank will know your data if the payment for our services is made by card or bank transfer.
Likewise, those public or private entities to which we are obliged to provide your personal data in order to comply with a law will have knowledge of your information. To give you an example, the Tax Law requires the Tax Agency to provide certain information on economic transactions that exceed a certain amount.
In the event that, apart from the cases mentioned above, we need to disclose your personal information to other entities, we will ask for your permission beforehand through clear options that will allow you to decide in this regard.

How will we protect your data?
We will protect your data with effective security measures based on the risks involved in the use of your information.
To do so, our entity has approved a Data Protection Policy and annual controls and audits are carried out to verify that your personal data is safe at all times.

Will we send your data to other countries?
In the world there are countries that are safe for your data and others that are not so safe. For example, the European Union is a safe environment for your data. Our policy is not to send your personal information to any country that is not safe from the point of view of the protection of your data.
In the event that, in order to provide you with the service, it is essential to send your data to a country that is not as safe as Spain, we will always ask for your permission beforehand and apply effective security measures to reduce the risks of sending your personal information to another country.

How long will we keep your data?
We will keep your data during our relationship and as long as we are required by law. Once the applicable legal deadlines have ended, we will proceed to delete them in a safe and environmentally friendly manner.

What are your data protection rights?
At any time you can contact us to find out what information we have about you, rectify it if it is incorrect and delete it once our relationship has ended, if this is legally possible.
You also have the right to request the transfer of your information to another entity. This right is called "portability" and can be useful in certain situations.
To request any of these rights, you must make a written request to our address, along with a photocopy of your ID, so that we can identify you. To find out more about your data protection rights, you can consult the website of the Spanish Data Protection Agency (www.agpd.es).

Can you withdraw your consent if you change your mind at a later time?
You can withdraw your consent if you change your mind about the use of your data at any time.
For example, if you were once interested in receiving advertising for our products or services, but you no longer wish to receive any more advertising, you can let us know by sending an email to our address: mundicafes@telecable.es or by sending a letter to our address: C.C.Carrefour Azabache Lugones/Siero, along with a photocopy of your ID, to identify you.

If you believe that your rights have been disregarded, where can you file a complaint?
If you believe that your rights have been disregarded by our entity, you can file a complaint with the Spanish Data Protection Agency, through one of the following means:

Electronic office: www.agpd.es
Postal address:
Spanish Data Protection Agency
C/ Jorge Juan, 6
28001-Madrid
By phone:
Tel. 901 100 099
Tel. 91 266 35 17
Filing a complaint with the Spanish Data Protection Agency does not entail any cost and the assistance of a lawyer or solicitor is not necessary.

Will we create profiles about you?
Our policy is not to create profiles about the users of our services.
However, there may be situations in which, for the purposes of providing the service, commercial or otherwise, we need to create information profiles about you. An example could be the use of your purchase or service history to be able to offer you products or services tailored to your tastes or needs.
In such a case, we will apply effective security measures to protect your information at all times from unauthorized persons who intend to use it for their own benefit.

Will we use your data for other purposes?
Our policy is not to use your data for purposes other than those we have explained to you. If, however, we need to use your data for other activities, we will always ask for your permission beforehand through clear options that will allow you to decide on the matter.
The Management / Governing Body of MUNDICAFES, SL (hereinafter, the data controller), assumes maximum responsibility and commitment to the establishment, implementation and maintenance of this Data Protection Policy, guaranteeing the continuous improvement of the data controller with the aim of achieving excellence in relation to compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data and repealing Directive 95/46 / EC (General Data Protection Regulation) (OJEU L 119/1, 04-05-2016), and Spanish regulations on the protection of personal data (Organic Law, specific sectoral legislation and its implementing regulations). The Data Protection Policy of MUNDICAFES, SL is based on the principle of proactive responsibility, according to which the data controller is responsible for compliance with the regulatory and jurisprudential framework that governs said Policy, and is able to demonstrate this before the competent control authorities.

In this regard, the data controller will be governed by the following principles that must serve as a guide and frame of reference for all its staff in the processing of personal data:

Data protection by design: the data controller will apply, both at the time of determining the means of processing and at the time of the processing itself, appropriate technical and organizational measures, such as pseudonymization, designed to effectively apply the principles of data protection, such as data minimization, and integrate the necessary guarantees in the processing.
Data protection by default: the data controller will apply the appropriate technical and organizational measures with a view to ensuring that, by default, only the personal data that are necessary for each of the specific purposes of the processing are processed.
Data protection in the information life cycle: measures that guarantee the protection of personal data will be applicable during the complete life cycle of the information.
Lawfulness, fairness and transparency: personal data will be processed in a lawful, fair and transparent manner in relation to the interested party.
Limitation of purpose: personal data will be collected for specific, explicit and legitimate purposes, and will not be subsequently processed in a manner incompatible with said purposes.
Data minimisation: personal data will be adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.
Accuracy: personal data will be accurate and, if necessary, updated; all reasonable measures will be taken to ensure that personal data that are inaccurate with respect to the purposes for which they are processed are deleted or rectified without delay.
Limitation of the retention period: personal data will be kept in a way that allows the identification of the interested parties for no longer than necessary for the purposes of the processing of personal data.

PRIVACY POLICY FOR SOCIAL NETWORKS

In compliance with current and applicable regulations on Personal Data Protection (RGPD) and Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), MUNDICAFES TOSTADORES DE CAFE S.L informs users that it has created profiles on social networks (Facebook, Instagram, ...) with the main purpose of advertising its products and services.

The user has a profile on the same Social Network and has decided to join the page created by QUALITY DRINKS SL, thus showing interest in the information that is advertised on the Network. By joining our page, you give us your consent for the processing of any personal data published on your profile.
The user can access the privacy policies of the Social Network itself at any time, as well as configure their profile to guarantee their privacy.
MUNDICAFES TOSTADORES DE CAFE S.L has access to and processes the user's public information, especially their contact name. These data are only used within the Social Network itself. They are not incorporated into any processing system.

In relation to the rights of access, rectification, limitation of processing, deletion, portability and opposition to the processing of your personal data that you have and that can be exercised before MUNDICAFES TOSTADORES DE CAFE S.L, in accordance with the RGPD, you must take into account the following nuances:

Right of Access: It is the right of the user to obtain information about their specific personal data and the processing that has been or is being carried out, as well as the information available about the origin of said data and the communications made or planned for them.
Right of Rectification: It is the right of the affected party to have data that is found to be inaccurate or incomplete modified. It can only be satisfied in relation to information that is under the control of MUNDICAFES TOSTADORES DE CAFE S.L, for example, deleting comments published on the page itself, images or web content where the user's personal data appears.
Right to Limitation of Processing: This is the right to limit the purposes of processing originally intended by the data controller.
Right to Deletion: This is the right to delete the user's personal data, except as provided for in the GDPR itself or in other applicable regulations that determine the obligation to retain them in a timely manner.
Right to Portability: The right to receive the personal data that the user has provided, in a structured format, for common use and machine reading, and to transmit them to another controller.
Right to Objection: This is the user's right to not have their personal data processed or to have their processing by MUNDICAFES TOSTADORES DE CAFE S.L cease.
MUNDICAFES TOSTADORES DE CAFE S.L will carry out the following actions:

Access to public information on the profile.
Publication on the user's profile of all information already published on the MUNDICAFES TOSTADORES DE CAFE S.L page.
Send personal and individual messages through the Social Network channels.
Page status updates that will be published on the user's profile.
The user can always control their connections, delete content that no longer interests them and restrict who they share their connections with. To do this, they must access their privacy settings.

Publications

Once the user has joined the MUNDICAFES TOSTADORES DE CAFE S.L page, they may publish comments, links, images or photographs or any other type of multimedia content supported by the Social Network. In all cases, the user must be the owner of the same, have the copyright and intellectual property rights or have the consent of the affected third parties. Any publication on the page, whether text, graphics, photographs, videos, etc., that violates or is likely to violate morality, ethics, good taste or decorum, and/or that infringes, violates or breaches intellectual or industrial property rights, is expressly prohibited. MUNDICAFES TOSTADORES DE CAFE S.L will not be responsible for the content that a user has freely published.
The user must bear in mind that his or her publications will be known by other users, and therefore he or she is primarily responsible for his or her privacy.
The images that may be published on the page will not be stored in any processing system by MUNDICAFES TOSTADORES DE CAFE S.L, but they will remain on the Social Network.

Contests and promotions

MUNDICAFES TOSTADORES DE CAFE S.L reserves the right to hold contests and promotions, in which the user linked to its page may participate. The rules of each of them, when the Social Network platform is used for this purpose, will be published on the same. Always complying with the LSSI-CE and any other regulations that may apply.